http://www.altirigos.com/vbulletin/notification-server/61-how-manual-remove-altiris-agent.html Run through the following steps to fully remove the Altiris Agent. 1. Run the following command line to remove the Altiris Agent using AeXAgentUtil.exe located by default at C:\Program Files\Altiris\Altiris Agent\: * AeXAgentUtil.exe /uninstallagents /clean * This will remove all sub-agents and attempt to cleanly remove the Altiris Agent from the system. 2. Delete the following Program files if still present: * C:\Program Files\Altiris\Altiris Agent 3. Delete the following registry keys if still present: * HKEY_LOCAL_MACHINE | SOFTWARE | Altiris | Altiris Agent * HKEY_LOCAL_MACHINE | SOFTWARE | Altiris | eXpress ***DO NOT DELETE THIS Key if you are removing the agent from the Notification Server itself. * HKEY_LOCAL_MACHINE | SOFTWARE | Altiris | Scheduler * HKEY_LOCAL_MACHINE | SOFTWARE | Altiris | APackageStub * HKEY_LOCAL_MACHINE | SOFTWARE | Classes | All sub items beginning with Altiris. * HKEY_LOCAL_MACHINE | SOFTWARE | Classes | AppID | {5E038245-CF81-44BE-8018-9A2981B9DC9B} 4. Search in the Windows directory <WINDIR> using the string below and delete the found files. * AeX* Maybe this will work: REM Force Altiris Update start /wait sc stop CarbonCopy32 start /wait sc stop AeXNSClient ping localhost -n 25 reg delete "HKLM\SOFTWARE\Altiris\Altiris Agent" /v MachineGuid /f reg delete "HKLM\SOFTWARE\Altiris\Express" /v MachineGuid /f reg delete "HKLM\SOFTWARE\Altiris\Express\NS Client" /v MachineGuid /f reg delete "HKLM\SYSTEM\CurrentControlSet\Services\AeXNSClient rmdir "C:\Program Files\Altiris\Altiris Agent\Client Policies" /S /Q rmdir "C:\Program Files\Altiris\Altiris Agent\Software Delivery" /S /Q rmdir "C:\Program Files\Altiris\Altiris Agent\Tasks" /S /Q rmdir "C:\Program Files\Altiris\Altiris Agent\Queue" /S /Q rmdir "C:\Program Files\Altiris\Altiris Agent\Logs" /S /Q REM Following for messed up installations rmdir "C:\Program Files\Altiris\Client Policies" /S /Q rmdir "C:\Program Files\Altiris\Software Delivery" /S /Q rmdir "C:\Program Files\Altiris\Tasks" /S /Q rmdir "C:\Program Files\Altiris\Queue" /S /Q rmdir "C:\Program Files\Altiris\Logs" /S /Q REM Following For Older Clients rmdir "C:\Program Files\Altiris\Express\NS Client\Client Policies" /S /Q rmdir "C:\Program Files\Altiris\Express\NS Client\Software Delivery" /S /Q rmdir "C:\Program Files\Altiris\Express\NS Client\Tasks" /S /Q rmdir "C:\Program Files\Altiris\Express\NS Client\Queue" /S /Q rmdir "C:\Program Files\Altiris\Express\NS Client\Logs" /S /Q start /wait sc start AeXNSClient start /wait sc start CarbonCopy32