Subject: Wireless Networking Tips Date: Wed Dec 14 01:18:38 PST 2005 Here are some tips and guidelines for preventing networking problems for yourself and your neighbors. 1. Verify your computer or laptop has the latest BIOS and network drivers! Network technology is constantly evolving. Many new PCs are shipped with drivers which may be unsuitable for current networking standards and conditions. Check with your manufacturer for patches and updates which may resolve recently discovered network issues. 2. Don't connect to the Wireless and the Wired networks at the same time! Simultaneous connections to the wireless and the wired networks confuse the networking equipment. If in addition you are using a Network Bridge, this will cause network loops, which can stymie traffic. Most laptops come programmed with keyboard buttons to disable the wireless network card. Typically, Dell: Fn-F2 Toshiba: Fn-F8 Use the keyboard buttons to turn off the wireless if you are connected to the wired network. Some Toshiba laptops also have hardware switches for turning off the wireless transceiver, but these do not disable the software, and so are not effective in preventing networking conflicts. Some laptop manufacturers provide special software, which can be configured to manage simultaneous network connections. For example, the latest Toshiba Tecra A4 laptops include the Toshiba ConfigFree Utility, which automatically detects whether or not the laptop is connected to the wired network, and enables/disables the wireless connection correspondingly. 3. Do not use Windows XP Network Bridges! A network bridge is used for sharing your network connection with other computers. A network bridge routes traffic through your computer, resulting in a slow performance and problematic connection for both your computer and other computers which inadvertently wind up getting sucked through the lengthy detour of your network card. 4. Do not use IPv6! This experimental network protocol has not been standardized yet. Almost every instance of this protocol encountered on our campus network has disrupted entire subnets. In the past, Windows Updates would offer users the opportunity to install this module, touting future improved performance and reliability. Unfortunately, it hasn't been adopted yet, and so it has only caused network havoc. Probably for these reasons, Microsoft has discontinued posting this at the top of the list of "Recommended Windows Updates". 5. Know that the MAC timeout is about 5 minutes! It takes about 5 minutes for the campus Cisco networking switches to recognize whether any given network hardware address has been previously seen on the network. (This is a design feature that was implemented by Cisco in response to security vulnerabilities caused by rogue DHCP servers, and other threats swamping the network with excessive addresses and broadcast traffic.) Hence, it may take up to 5 minutes for the DHCP servers to reissue you a new DHCP address if you suddenly switch between reconnecting between the wireless and wired networks or between offices and labs on the same subnet, for example, NET38. It may be gentler on the network and quicker too, if you would formally release your IP address on the old network, for example, by using, ipconfig /release before reconnecting to the new network, you request a new DHCP address using, ipconfig /renew It isn't a problem if you switch between different locations which are on different subnets, for example, between Kerckhoff and Crellin. 6. Call me immediately, if you are experiencing network troubles! In the last few months, we have had dealt with a number of network disruptions caused by a variety of sources. It appears we have resolved all these problems I know about. If you are still having problems let me know, so that we can diagnose them in real time. There isn't any good way to diagnose shadows of signals long past, after you have unplugged from the network and gone home. Phone me at x4554, or leave a voice message if you cannot reach me in person. If it is a widespread network outage, and you cannot reach me, phone the IMSS Help Desk, x4602. It would be helpful if you would record the date, the room, the exact time of day, the location and the numbers printed on the network wallplate, which identify the Ethernet port you're using, along with the symptoms you're encountering. It would be helpful if you would include diagnostics such as the output of, ipconfig /all which also lists the physical address of your network card. To record the output of this utility, pipe the contents to a text file, for example run, ipconfig /all > C:\network.txt and then send me the contents of the text file, C:\network.txt. Equivalently, on Mac OS X, run the command from Terminal, ifconfig -a > network.txt ---Pam